User Guides

Owned by Brian Houy

Last updated: Jan 19, 2021

1 min read

Live Front Counter Check In System

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Live FCCS

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Post A Payment

Add A Member (New, Renew, Replace)

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Replacement Wizard - Expired Account (More Than 30 Days)
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Replacement Wizard (Overview)
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Replacement Wizard - FAQ & Answers
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Replacement Wizard - Change In Member's Recurring Club Dues
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How To Apply Free Payment To Membership Contracts

Club Administration

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Edit Terms And Conditions (Overview)
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How To Order Membership Cards & Key Tags Through Authentic8
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How Do I Get My Money From EFit?
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Manage Club Information (Overview)
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Manage Contract Templates (Overview)

Member Maintenance

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Member Profile Overview (Member Maintenance)
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How Do I Change the Payment Amount Or Next Due Date On the Member Profile?
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Why Was A Payment Declined?
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Changing Member's Payment Method
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Waiver/Refund Request

Member Administration

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How Do I Cancel A Member's Account?
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How Do I Freeze Or Suspend A Member's Account?
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Overview Of Membership Agreement Lookup

Member Access Control - Brivo

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How To Remove A User Account Through Brivo Member Maintenance
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Overview Of Brivo Member Maintenance
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How To Reinstate A Member
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Overview Of Brivo Group Maintenance
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How To Suspend A Member
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How To Create A New User In Brivo

Technical Knowledge Base

Training Videos

Getting Started

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