Emailing Registrants

From the left menu, click on Reporting to send an email to all of the registrants from a single form or to all the registrants from multiple forms.

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Click on the “select forms” button and click the plus icon on the form(s) you wish to report on and click OK. 

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Or pull up the registrant list for a specific form under the Forms tab by clicking the “view the list of registrants for this form” icon under Actions.

Once you have the correct list of registrants on the screen, look for the Email button on the bottom right-hand side.

Next, you will see the following email screen. Fill out the subject, email body and schedule when you want the email to be sent. If you want the email sent right away, leave the Schedule space blank and the email will be sent as soon as possible within the next 3 hours. Then click Queue email.

EMAIL STATUS

To see the status of your email, click the Admin tab on the right menu. Scroll about halfway down the page and you should see 'Email Status'. This will show you the status of all previously and currently queued emails. Click on the “Job ID” to preview the email. Click “Cancel” to cancel an email which has not yet been sent. You will only have the cancel option available on emails that have not yet been sent.