How Do I Cancel A Member's Account?

Go to Member Management

Open

On the Operations page, choose Primary or Secondary based on which type of account needs to be cancelled.

Cancel a Member

Open

Choose Cancel from the drop down list.

Find Member

Look up the specific member or account. Click on the member.

Choosing the Primary

If you’re cancelling a Primary account you will get a warning reminding you that cancelling the Primary cancels all Secondary members on the account as well.

Continue With Account

• Cancellation fee defaults to today's date. Can be pushed to a future date.

• Cancellation fee is not required but can be set for just one account or all accounts tied to the membership.

• Reason is required and will be notated on the account.

Hit Add Cancellation after filling out the information to submit the cancellation.