Create Lead Flow

Lead flows create the action sequence that you want to take a lead through from the moment you get their information.

  • Select Setup

  • Select Marketing

  • Select Lead Flow

  • Select Add Flow

  • Give your flow a Name

  • Write a Description to help you determine which lead flow you'd like to use in the future

  • Select the Lead Status that you want the new leads in this flow to be automatically assigned to

  • Select Add Action

  • Give your action a Name

  • Give your action a Description

  • Determine when the Action is Due: Either Immediately or within a certain time-frame from when you assign the lead flow to the lead

  • Assign to Staff: You can assign the action to a staff member. For automated emails or text messages, this is to inform your staff of actions that are happening on leads they are working with.

  • Select an Action Type:
    Task: Select an option from the Task Type drop down
    - Automated Email: Select an option from the Automated Message drop down
    Automated Text: Select an option from the Automated Message drop down. Additional Text Messaging Package Required

  • Lead Status: When this action step occurs, it will automatically move your lead to the status selected here

  • Click Save and Exit or Add Another Action

To edit actions in the lead flow after you have set them up, click the number in the Flow Action column.