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Once Live FCCS is enabled for your facility, All you will have to do is log into you your Club Advantage Software and you should will see it appear on the Home Tab of the Splash screen, off to the right hand corner. To turn it on Click the Icon“Start” link to open it.
Log in Screen
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Once you have clicked that button the link a pop up screen will appear looking like this:
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This is the new Live FCCS.
You will have to log in again to turn it on using the Log in using the same User ID and Password that you would use to log in to the Club Advantage software.
There are also 2 modes you can choose from. The Member Only Mode and the Admin User Mode.
Member Only Mode: Mode where Members Check in themselves. This mode is a Light Version of the Admin User Mode and , which we will be going over later in the manualdetail.
(A Scanner/PC Prox Reader is required for Member Only mode to function properly)
Admin User Mode: Has all the features we offer  and , and will most likely be the mode you will be using. We will be going over this mode first.
log in screen
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So once again As mentioned previously, type in your User ID and Password in the proper sections and select the proper Radio Buttons on the appropriate Radio Button for which mode you would like to be logged into.
We will first be going over the Admin User Mode.
Main Admin Screen
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Once logged into Admin User Mode you will see this screen appear.:
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This is the Admin User main screen.
When members check in to use the facility or classes it will appear all right here.
You should see the 6 Buttons on the Rightrighthand side
Going from Top to Bottom we have as follows:
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Guests & Prospects
We will be going all over each of these in detail within the following sections.
Logout of FCCS
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Logout of FCCS implies exactly that.
It essentially logs you out and turns off the FCCS
So if you select that button
It logs you out and forwards .
Once logged out, it will forward you back to the login screen.
Member Search
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Next we will go over the MemberWhen you select the Member/Guest Search Button this screen will appear.
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Member/Guest Search allows you to check in members/guests without the use of a Bar code Barcode scanner.
When you select the Member/Guest Search Button this screen will appear.
You are able to search for the Here you can search for any member/guest using their First or Last Name, Account ID, Member or ID, Alternate Account ID numbers , or any Phone Numbers on file for the member in question. The Status Drop Down allows the search criteria to search for only Active, Inactive, Pending or All members. Once you have entered any information on those files the relevant information in the corresponding field, click SearchAlso, say if .
If you have a Barcode or Prox card has been found and you want and would like to know whom it is attached to the , you can place the number on from that card under Bar Code and click Search.
Once the member you are looking for is found. All you have to do is , you will be able to click their name.
Example of a non restricted account
This is an example of a successful check in with an account that has no restrictions:
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Once you have clicked their name you will be forwarded back to the Main Admin Page with the members information appearing.
This is an example of a successful check in with an account that has no restrictions
Restrictions can be past due account,non active account,pending account etc. etc.
If these restrictions are on an account when a member checks in they should not be using the facility or will need to consult with management or staff to discuss their account.
Example of a restricted account
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This is an example of an account that has a restriction on it. You can notice that under Billing Status it says past due:You can
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Restrictions on an account can be: past due account, non active account, pending account, etc.
You will also notice 2 member messages appearing in red that say say: Your Account is restricted from use at this time, and Your account is Past Due. Please see the Front Desk.
If any of these restrictions appear when a member checks in, they should not be given access to the facility and should instead consult with management or staff to discuss their account.
Preferences
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Next we will be going over PreferencesPreferences are Preferences is where you are able to change the notification messages that which appear on FCCS, and also also the corresponding Audio that plays.
Messages
Under By default, under the Active Member Message section it says: It says "Have a great workout". So anyone Anyone that checks in and is an active member without restrictions will have that message will appear on the screen.
If you would like to change that message all you have to do is Delete the current message and type in the message you prefer. Once typed in Select select the Save FCCS Preferences button below, and that message will be saved.
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Underneath the Active Member Message section is the Check In Successful Audio where it saysthe default is: Active Member Female. So anyone Anyone that checks in and is an active member without restrictions that will activate this audio message, which will be played play over the speakers that are directly connected to the computer they are using for using Live FCCS.
If you would like to change the Audio all you have to do is select the dropdownwhich Audio plays, select the corresponding dropdown list, and a wide range of audio files are therewill appear. You select can preview the file you want and you can preview it by select audio file by selecting it, and then clicking the Play button off to the right.
Once you approve it select have decided on a file to use, click the Save FCCS Preferences button to save your adjustments for the Audio.
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You will be able to see their Name,Pass Date,Member ID,Membership Code and Attendance Type.
This is not a Member Attendance Report. You will still need to go through reports to bring up that information
Member Maintenance
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Now we have Member Maintenance
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Say if you wanted to find a guest or prospect you would have to Find that Guest or Prospect through the search function in Guest and Prospect
It does not have the same functionality as Member Maintenance where a G&P checks in and the members information will appear.
Take a picture 1
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When a member checks in and does not have a photo attached to their account this is what it will look like. If your facility has a Logitech Webcam attached to the computer you are able to take pictures of existing members here.
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The photo will also appear on the Member Maintenance page for that member as well off on the top left hand corner.
Classes
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(This section we will be going over how to check in members into their classes/activites, if a member is on a Session Activity Package it will NOT RECORD THE SESSION from this feature please make sure you still record your sessions as normal)
So when a member is signed up for a Class/Activity and they scan in as they normally do, roughly 2 hours before that Class or Activity starts, this screen will appear before the normal Main Admin screen.
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Now if this mode is on, the facility is REQUIRED to have a scanner/PcProx reader as you cannot manually check in a member in the mode.
If a member does not have their check in card/keytag they will not be able to check in. There is no manual check in available in this mode
Member Only
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To turn on Members Only mode is easy. On the FCCS log in screen you will use your User ID and Password and then making sure to select the Members Only Mode radio button.
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