We here at eFit Financial will be having another server update ran due to PCI compliance. Your Front Counter Check In System (or FCCS for short) will need to be updated. If not updated when the server update is released it can cause issues where FCCS will

Due to mandatory upgrades to our servers you may be experiencing issues with the log in screen not appearing. This is due to the version of Internet Explorer being out dated. Now you don’t need to install the latest version. By making a small adjustment to your settings, this issue can be easily resolved. Below are Step by Step instructions on how you can make these changes.

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 If you are receiving this error, please find the GEAR icon on the top right hand corner of your Internet Explorer browser and click it.

 

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Once you have click the “GEAR” Please run your cursor and click the About Internet Explorer link to see what version of Internet Explorer you have.

 

If you have either version 9 or 10 you will need to activate some settings so that you are able to log into Club Advantage. Please close out of the pop up that appeared.

 

We will be back on the same error message page. Go back to the “GEAR” icon and then when the drop down comes up run your cursor and click the Internet Options link

A Internet Options pop up will appear, please run your cursor and click the Advanced Tab

Once on the Advanced Tab take your cursor and Click and hold the scroll bar and drag it all the way down.

Now on the bottom you will see 2 settings that need to be turned on Use TLS 1.1 and Use TLS 1.2

Please run your cursor and click the checkboxes next to both of those settings. Once checked please Click Apply on the bottom right hand corner.  Then Select OK to close out of the pop up.

Now that is complete please log out and then log back into Internet Explorer and attempt to log into Club Advantage. You should be able to see the Log In screen as normal.

 

If you have any questions or would like more detail of why this is needed please contact our Technical Support department at 877-772-3348. Thank you for your time and understanding.. 

Technical Support

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