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The Member Manager help tab consists of several ways to contact Member Solutions Support for assistance with your software.

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Help>Helpdesk - https://msisupport.zendesk.com/hc/en-us/categories/200377269-myVolo-2-0-Solution-Member Manager Solution Center

Clicking on the Help Desk will direct you to the Member Manager Solution Center.  Here you will find useful articles on using the Member Manager software.  To search for an article, enter keywords in the search filed and click the magnifying glass.  The help desk will search the knowledge base for articles matching your keywords and list all relevant articles - both written by our Member Solutions team, and questions entered by our community of Member Manager users.

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at the upper right, or find articles sorted by subject on the left.

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Help>Submit a Ticket

Click Submit a Ticket to be directed to our Zen Desk Jira support portal.  From here you can Sign In (if you have previously entered tickets) enter your email address to sign in or add your email address , Member Manager site name, and ticket question.  as a user. Enter a subject and a description of the problem or question. Please enter your myvolo.ca site name in either the subject or description, which will assist us in finding your site so we can respond to your specific issue. This will create a ticket for our Support Team, and they will be able to email you directly.

https://membersolutions.atlassian.

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net/servicedesk/customer/portal/4/group/5/create/21

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Help>Contact Us

Contact The Training And Support Team

Click here for phone numbers, email, and support hours.

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