This guide will explain the steps necessary to install the latest version of Java, and also how to install the Crystal Reports Print Control driver.
Java Installation
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Once on java.com click the red button that says Free Java Download.
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On the next page, click the red button that says Agree and Start Free Download.
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A pop-up window will appear - click Run to start the Java installation.
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Java will start to download, and a second pop-up window will appear - click Run again.
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. Once downloaded, open the file by clicking on it.
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On the Welcome to Java window, click the Install button.
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Uncheck the box that will install any free additional browser add-ons, and then click Next.
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During the installation, and/or once the Java installation is complete, you may be prompted to close or restart the web browser.
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In addition to the standard browser settings required for Club Advantage, in order to print any reports from eFit Financial, the Crystal Reports Print Control must be installed. After you've completed the Java installation, log into Club Advantage and and run any report from the Reports window page.
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At the top left of the screen, click on the printer icon.
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You should see a small pop-up window that looks like this.
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This window should be immediately followed by another pop-up with the Print Setup screen.
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If you click the printer icon and the pop-up window looks like this, the Crystal Reports Print Control has not been loaded. Within approximately 30 seconds, the Crystal Reports Print Control should load and the pop-up window will redisplay correctly.
If this window hangs on the screen for longer than one minuteClicking Export should download the report as a PDF to your computer.
If this window does not appear, it is likely that the browser isn't configured properly, the Java install is out-of-date, of or possibly the User Account Control is turned on in the Control Panel.
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