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To learn how to perform your own functions online, please contact the Member Solutions Support team.

By Phone: 877.600.3811
By Email: support@membersolutions.com

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We can accommodate requests to freeze accounts for up to 6 months consecutively. After an account has been frozen for 6 months Accounts that require a freeze longer than six months will be cancelled and a new agreement is required to resume billing.  Our data demonstrates that 99.3% of membership accounts that remain frozen for 6 months are never reactivated.

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