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  • Returned Payment - Notification that a member's payment has been returned by their financial institution.

  • Direct Payment Notification - Member Solutions requires confirmation that a payment has been received at your location.

  • Invalid Address - Member Solutions requires an updated mailing address - mailed correspondence to a customer has been returned by the United States Postal Service.

  • Credit Card Decline - Attempts to charge a payment by credit card have been unsuccessful.

  • Cancellation Notice Inquiry - A member has inquired about cancelling their membership.

  • Payment Method Change - A member has changed their payment method.

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Questions? Contact our Client Services at 888.277.4407 or email client@membersolutions.com.

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