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Member Payment Method Change Request
We will comply with a member's request to change their payment method. A consumer has the legal obligation to pay but has the right to select any payment method we offer.
We can however charge an adjusted rate when a member changes their payment method. This must be clearly stated in the original signed agreement.
To implement an adjusted pay rate policy for your member accounts, please complete the Convenience Fee Authorization form and submit to Member Solutions for processing
Do Not Auto Draft Request
If a member calls Member Solutions and verbally or in writing requests that we stop automatically charging them, or the member revokes their authorization, Member Solutions is obligated by law to oblige this request. When this request is made the member’s invoice(s) will be marked as “Do Not Draft”. The member would need to go online, call us, mail in a payment or go directly to the facility to make a payment.