Online Forms
Service Options: Customize how Member Solutions serves your business. To setup any of the items below, please CLICK HERE.
Email Alerts: With Email Alerts. we email you, or a designated staff member, when certain conditions occur — such as when a member has a returned or a declined payment.
Business Authorized Contacts: Member Solutions makes it easy for your staff to interact with the Client Services Team.
Settlement Authorization: Allow Member Solutions to automatically settle delinquent accounts.
Freeze Request: Select how you'd like Member Solutions to process freeze requests received from your members.
Cancellation Policy: Select how you'd like Member Solutions to process cancellation requests received from your members.
Downloadable Forms
All completed forms can be emailed, faxed or mailed to Member Solutions for processing.
Email: opsmanagement@membersolutions.com
Fax: 267.287.1101
Mail: PO Box 297, Hatboro, PA 19040
NOTE: Click on links below to access each form. The form will then open in a new window.
In addition to the deposit received on the first of the month, we offer two (2) scheduled deposits at no charge on the following days of the month: 5th, 10th, 15th, 20th and 25th. The Funding/Advance Request Form allows you to modify or add a recurring advance. Please contact client services directly for a copy of this form at 1-888-277-4407 or client@membersolutions.com .
Convenience Fee Authorization: Use the Convenience Fee Authorization Form to implement an adjusted pay rate policy for your member accounts.