This help article will show you how to refund a purchase to credit.

• Any paid invoice can be refunded to Credit. Go to the invoice you would like to refund, and choose Refund Item at the bottom. You can refund either Item and Payment or Payment.

  

• Click Next. On that screen, you can choose how to refund the payment. Choosing credit will apply that credit amount to the member’s On Account tab. The credit can be used for future purchases.

  

If you click on the member's name, you'll be dropped into their On Account area where you'll be able to see their Credit Balance.