Freezing a contract places it on hold from the date you choose until the date you choose for it to resume billing. During this time no invoices are generated and no items are allocated. For Term contracts, all frozen payments will be added to the end of the contract to preserve the original number of payments. Please follow these steps to freeze a contract
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You can also Freeze/Unfreeze individual payments by viewing the contracts payment history using the edit payments action from the contracts tab. Just click the red and green freeze or unfreeze buttons next to each payment to freeze or unfreeze it. Note: You can unfreeze a past invoice if a member comes back early, but that invoice will be past due immediately. If the invoice needs to be paid, first Unfreeze the invoice and click Back at the bottom. Then click Pay Contract from the Select Action drop-down on the Contract tab and pay that past due invoice.
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