Submitting a Member Agreement
The best practice for submitting a new or renewal membership is to enter the agreement online via the Billing Website or your Member Manager Website.
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We also accept agreements by:
• Mail: PO Box 297, Hatboro, PA 19040
• Fax:267.287.1101 1104
NOTE: Please allow up to 3 business days for mailed or faxed member agreements to be processed.
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IMPORTANT TIP:
We do not accept membership agreements via email as this is not a secure method of transmitting personal financial data. We take proactive measures to avoid any compromise in the personal information of your members.
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Member Solutions sends an introductory welcome email to each new member and a payment reminder notification 5 days prior to their first payment due date. If a valid email address is not provided, a welcome letter will be mailed. Members who renew or automatically renew their memberships will receive welcome notifications in the same manner.
IMPORTANT TIP:
Email is fast. By obtaining member email addresses, we can send time-sensitive information (welcome notifications, past-due reminders) within minutes, not days. This Email and Text notifications statistically leads to better collection recovery rates when a member's account is past-due.
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